Accountabilities

• Current State Assessment- Inventory of HRIS application and add-on products 

• Leading Practices - Success Matrix and Analytics to determine trends and areas of improvement.

• Designing the Future State

• Customization and Configuration- RCM/ONB/PMGM/EC/ECP

• Support and design the implementation of the HR Analytics framework using best in class tools like SuccessFactors, Workforce Analytics

• Execution and support of cyclical activities across all HR systems modules with minimal systems downtime.

• Achieve set targets for SLAs and CSAT

• Assist with bulk master data maintenance/update requests and required admin tasks.

• Ensure all changes/updates are properly documented.

• Perform assigned testing and validations activities for any system changes as part of the Change Control Process.

• Create/support in creating enhanced user system guides for training users.

• Participate in developing data management and reporting frameworks.

• Support and design the implementation of the HR Analytics framework using best in class tools like SuccessFactors, Workforce Analytics

Education & Experience

•  Minimum Graduate Degree or post-secondary diploma in HR, Business Systems or a related discipline
•  Minimum 5 years+ in HR systems/operations domain with exposure to large scale HR operations/HR Shared Services model administering cloud-based HR systems (preferably SAP SuccessFactors)
• Certification / In-depth knowledge & understanding of multiple SuccessFactors Modules: 
• Talent modules – Recruiting, Onboarding, Performance Management etc. 
• Core Modules – EC, Benefits, Time & Attendance etc.
• Reporting – SF Reporting and understanding of Power BI tool will be an added advantage.